Parents and children

In short

Your child can take part in two ways. With a child profile you manage everything, and your child needs no login. With a youth account your child signs in themselves, and you keep supervision.

An example

Mia is 9 and has no phone. You add a child profile and reply yes or no for her. Later Mia gets her own phone. You hand the profile over as a youth account. Mia now replies herself, and you still see her appointments.

What matters

• There is no minimum age. What counts is whether your child uses the app themselves.
• You hand over a child profile as a youth account with a link. Your child opens it in the browser or in the up-to-date Neely app and creates a new login. Teams and attendance stay.
• With a youth account your child replies yes or no themselves. You can still reply for your child. The latest answer counts.
• Only you sign your child up for teams and clubs. Your child sends you the invite link for that.
• Only you can end the supervision, and only once your child is 16.
• A second parent gets their own link through Share access. They see the appointments and can reply.

Questions

Can my child sign up on their own? Anyone who signs up confirms they are 16 or older. If your child is younger, add a child profile and hand it over as a youth account.

My child already has an account. How does it become a youth account? Your child opens Children & youth accounts. Link a parent is shown there only when that account itself has no child profile and no youth account. They send you the link, and you start supervising. Your child cannot undo this.

What can my child not do with a youth account? They do not join teams or clubs on their own, and do not create any. They do not change their own profile. They cannot end the supervision or delete the account.

Does the parent see the inbox? No. You also do not sign in as your child. Password and email belong to your child.

Does supervision end on its own at 16 or 18? No. You end it with Stop supervising. Your child keeps the login, teams and history. Shared access ends.

Can I end the supervision before my child is 16? No. Then you can only delete the youth account. Account and login are gone at once. That cannot be undone.

Who sees my child's contact details? Only the coaching staff see your child's phone number and email. The team sees you as the contact for your child, with name, email and phone. The same goes for a second parent. Your child sees no phone numbers or email addresses of others.